Applied Signal Technology equipment is designed and manufactured with high reliability as the predominant goal. Should you need warranty or service support, you can be assured that we will respond as quickly as possible to meet your needs. The following information will assist you in processing the repair of your unit. Warranty   The standard warranty on AST products is 12 months after receipt of the equipment. If a product fails during the warranty period, it will be repaired free of charge.		Contact Information
		Kevin Buurma     Phone: +1 408.522.3384     Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it       Rick Hansen     Phone: +1 408.522.3375     Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

After the initial 12-month manufacturer warranty period expires, repairs made will
be charged on a time and materials basis. An initial fee of $1,000 to $3,000 will
be charged to assess the unit, and the customer will be advised regarding repair
costs prior to the work being performed.

Extended warranties are also available:

Service and Repair

Should any of our products need to be returned for repair, a Returned Material Authorization (RMA) number can be obtained by contacting Kevin Buurma (+1 408.522.3384 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it ) or Rick Hansen (+1 408.522.3375 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it ).

Please have the model number, serial number, and part number of your equipment available when you contact us.

When returning the unit for repair, please include a description of the malfunction, person to contact, return address, and telephone number.

All out-of-warranty repairs are invoiced based on required parts, labor, and shipping charges.